How Caliber Restoration handles information submitted through our website, forms and advertising.
Effective date: October 16, 2026
Caliber Restoration (“Caliber,” “we,” “us,” or “our”) respects the privacy of homeowners, customers, and visitors to caliberrestore.com. This policy describes the personal information we may collect, how we use it, and the choices available to you. Please review this policy before sending personal information through our website or advertising forms.
When you request an estimate, inspection or roofing service, we may collect your name, email address, phone number, property address, and details about your roofing project. If you contact us through a Google advertisement or lead form, we may also receive the information you choose to submit through that service.
When you use our website, technical information such as your browser type, approximate location, device details, IP address, pages viewed, and referral or advertising source may be collected through standard website technologies and analytics tools.
We use the information we collect to respond to inquiries, schedule appointments, inspect properties, prepare roofing estimates, communicate about requested services, manage projects, improve our website, prevent misuse, and evaluate how our advertising performs. We may use contact information to follow up on a roofing inquiry you initiate, subject to applicable law and your communication preferences.
We do not treat submitting an inquiry as authorization to guarantee insurance-claim results, and an inquiry does not establish a service contract.
Our website may use cookies and similar technologies for site functionality, analytics, and advertising measurement, including understanding which ads or search terms lead to visits, calls, or submitted forms. Third-party services such as Google may set or read their own cookies or process information in accordance with their policies. You can manage cookies through your browser and, where available, advertising preference controls.
Advertising measurement data is used to understand campaign performance; we do not automatically know the identity of every visitor who clicks an advertisement.
We may share information with service providers who help operate our website, handle communications, deliver leads, manage customer relationships, process payments, perform contracted work, or provide analytics and advertising services, as needed for those functions. We may also disclose information when required by law, to protect rights and safety, or as part of a business transaction, subject to applicable safeguards.
We do not state that information will never be shared. Please contact us if you have a question about a particular service provider or use.
Calls, web forms, and Google-hosted lead forms may be handled using business communication systems or third-party providers. For inquiries sent through an advertising platform, the platform may separately process information under its own terms and privacy policy. If calls are recorded, Caliber will provide any notice or consent required by applicable law.
We use reasonable administrative and technical measures intended to protect information under our control. No website or electronic transmission can be guaranteed completely secure.
We retain information for as long as reasonably necessary for the purposes described above, including business operations, project documentation, legal obligations, and dispute resolution. Retention periods may vary by record type and applicable requirements.
You may contact us to request access to, correction of, or deletion of personal information, or to ask about the way we use it. Requests are handled in accordance with applicable law, and certain information may need to be retained for legal, accounting, safety, or contractual reasons. You can also request that we stop sending optional marketing messages, subject to operational communications needed to respond to an existing inquiry or project.
Our website may link to external websites or services that have their own privacy practices. We are not responsible for the privacy practices of third-party sites. Our roofing services and website are intended for adults and are not directed to children under 13; we do not knowingly solicit personal information from children under 13.
We may revise this Privacy Policy as our business practices, technologies, or legal obligations change. We will post the updated version on this page and revise the effective date when changes are made.
If you have questions about this policy or how your information is handled, contact Caliber Restoration using our Contact Us page or call 512-766-3333.
Caliber Restoration serves homeowners throughout Central Texas.
Caliber Restoration · Questions about your privacy?
